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Explore las oportunidades de empleo en Vail Health
Representante II de Acceso de Pacientes de Salud Conductual
NuevoVail Health se ha convertido en el sistema de salud de montaña más avanzado del mundo. Vail Health consta de un hospital actualizado de 483,000 pies cuadrados (48,300 metros cuadrados) y 56 camas. Esta instalación de vanguardia brinda una atención excepcional a todos nuestros pacientes, con las vistas más hermosas de la zona, ubicada céntricamente en Vail. Obtenga más información sobre Vail Health Aquí.
This position is responsible for patient-facing registration and associated tasks which include information collection, validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and associated paperwork. This role performs administrative functions, scheduling, answering phones, and coordinating general requests.
This role is a hybrid role, working onsite each Friday and onsite coverage as needed but remote the rest of the days.
- Obtains and verifies patient information for registration. Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, and collecting financial paperwork (e.g., insurance card, patient responsibility statement, etc.) and co-payment as required. Consistently demonstrates dedication to customer service by meeting patient’s needs in a flexible and responsible manner.
- Communicates effectively with patients, providers, and colleagues in person and by email, telephone, fax, and Microsoft teams in a clear, timely and customer-service oriented manner. Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person.
- Requests payment of financial responsibility from patient/guarantor. Refers patients to financial assistance programs when applicable. Follows the Center for Medicare & Medicare Services (CMS) requirements for checking medical necessity communicates relevant coverage/eligibility information to the patient. Identifies patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage and maintains accurate records of authorizations within the Electronic Medical Record (EMR). Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries in accordance with CMS standards.
- Establece archivos, mantiene información y escanea historias clínicas de manera oportuna y organizada.
- Posts monies collected and/or data entry of charge codes to the financial system. May reconcile daily bank bags.
- Supports and participates in all departmental data collection, analysis, and reporting efforts as required by internal and external compliance regulations. Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems.
- Works in various patient settings and locations in Edwards and Frisco, and at times remote.
- Attends and provides feedback for departmental staff meetings. Helps to train and educate new staff.
- Models the principles of a Just Culture and Organizational Values.
- Performs other duties as assigned. Must be HIPAA compliant.
- Experience in behavioral health, healthcare, previous admitting, clerical, customer service, or hospitality, preferred.
- Se prefiere conocimiento de los recursos comunitarios.
- Course work in Medical Terminology, preferred.
Los beneficios en Vail Health (tiempo completo) incluyen:
- Salarios competitivos y beneficios familiares:
- Salarios competitivos
- Licencia parental (4 semanas pagadas)
- Programas de vivienda
- Reembolso de gastos de guardería
- Beneficios integrales de salud:
- Médico
- Dental
- Visión
- Programas educativos:
- Asistencia con la matrícula
- Pago de préstamos estudiantiles existentes
- Reembolso por certificación de especialidad
- Fondos educativos suplementarios anuales
- Tiempo libre pagado
- Hasta cinco semanas en su primer año de empleo y continúa creciendo cada año.
- Jubilación y seguro complementario:
- Plan de jubilación 403(b) con aportes equivalentes inmediatos
- Seguro de vida
- Incapacidad a corto y largo plazo
- Beneficios de recreación, bienestar y más:
- Reembolso anual por bienestar de hasta $1,000
- Descuentos en recreación
- Seguro para mascotas
El salario se basa en la educación y experiencia relevantes por hora.